Shipping policy

Shipping Policy

We use a third party manufacturing services to produce our products. Depending on the product and your location, shipping times may vary. Our manufacturing partners make your purchase to order, which is manufactured in Melbourne. Shipping time may vary from 8 days to 30 days.

 

Lost package

We take no direct responsibility for lost items. The responsibility falls on the shipping partners for lost or non-delivered packages. Shipping partners take no responsibility for ATL (authority to leave) requests. We recommend that if you live where the courier cannot safely leave a package, consider shipping your items to a safe location, i.e. a workplace or a location where the items can be handed to a person. If an item is lost, Obsessed Clothing will do everything we can to locate and deliver your items. But the final say comes down to the delivery partner. We will not replace any ATL (authority to leave) packages deemed delivered by the carrier partner. We take no responsibility for stolen or missing packages after the carrier partner has delivered your item and has collected your order from the dispatched location.